Abstract
The purpose of this thesis is to study the impact of organizational culture and behavior on human resource management and performance of public and private enterprises, organizations and institutions. In the context of its primary research, this thesis specifically investigates the relationship that exists between organizational culture, organizational behavior and organizational performance in the wood and furniture industry in Greece. At the same time, emphasis is placed on the role of specific characteristics of enterprises, such as for example the sector of activity and the geographical region of their headquarters. The research methodology, that had been followed, was based on quantitative analysis, through a structured questionnaire. The research data were collected from 134 wood and furniture enterprises from all over Greece. The research sample included enterprises in both the wood and furniture sectors, while coming from different geographical regions. In this way, satisfactor ...
The purpose of this thesis is to study the impact of organizational culture and behavior on human resource management and performance of public and private enterprises, organizations and institutions. In the context of its primary research, this thesis specifically investigates the relationship that exists between organizational culture, organizational behavior and organizational performance in the wood and furniture industry in Greece. At the same time, emphasis is placed on the role of specific characteristics of enterprises, such as for example the sector of activity and the geographical region of their headquarters. The research methodology, that had been followed, was based on quantitative analysis, through a structured questionnaire. The research data were collected from 134 wood and furniture enterprises from all over Greece. The research sample included enterprises in both the wood and furniture sectors, while coming from different geographical regions. In this way, satisfactory representativeness of the research sample was ensured. The statistical analysis of the data was carried out using the SPSS statistical package (v23). In this framework, techniques such as for example factor analysis, Spearman correlations, linear regression with logarithmic transformation and bootstrapping were applied, as well as the non-parametric Mann-Whitney U and Kruskal-Wallis tests. The statistical results show that organizational culture, and specifically, the dimensions of the culture of recognition, stability and innovation, are positively and statistically significantly correlated with the organizational performance. The organizational behavior, as it is expressed through job satisfaction and organizational commitment, shows a strong correlation with organizational performance. Of particular importance is the finding that organizational commitment emerged as the strongest predictive factor of business efficiency. From the results of the linear regression, organizational commitment and recognition culture prove to be the two main positive factors that affect organizational performance. The culture of differentiation, on the other hand, is negatively correlated with the organizational performance. In addition, significant differences were identified in the variables of organizational culture, behavior and performance between wood and furniture companies, but also between their geographical regions of headquarters. The furniture companies presented higher values in the dimensions of organizational culture, such as for example recognition, collectivism and communication. On the contrary, the wood companies presented higher values in efficiency, emphasis on human resource development and collective decision-making. The Kruskal-Wallis analysis, similarly, revealed significant differences in organizational culture, such as in the culture of responsibility, recognition and innovation, based on the region of headquarters of the companies. This highlights geographical disparities and different levels of development and maturity of the businesses, by region. Overall, the results of the thesis confirm the close relationship, that exists between the organizational culture, the organizational behavior and the organizational performance. Furthermore, they highlight the need to adopt practices and strategies that will increase the levels of commitment, recognition and innovation in the organizations. The present thesis, given the above results, contributes significantly to the relevant literature. The reason lies in the fact that it provides empirical data for a sector, that has not been sufficiently studied in Greece. At the same time, it lays a strong foundation for further studies, which might investigate the causes and conditions of the above emerging correlations, in different sectoral and geographical contexts.
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